Privacy Policy
A guide for US visitors on what happens to submitted information: what you send, what we log, who sees it and how you can have it deleted.
Reviewed by Tarek Muhammad, Associate Partner
What this notice covers
Where information you send us goes, across three routes: the enquiry form, direct email, and the access log the server writes while serving pages.
What you supply
We only need your name, how to reply to you and your message. Tax paperwork, brokerage statements, passport copies and account information come later, through channels built for that purpose, and never through an online form.
What is logged automatically
For each page request the server records the source address, the browser identifier, the resource requested and the time. Every hosted website does this. The records help keep the site available and spot abuse, and they are purged quickly.
Use and retention
Your message is used to respond to you and for nothing else. There is no mailing list, no advertiser and no broker on the receiving end. If the matter goes forward, we keep the correspondence for the engagement and as long as professional and accounting rules then require; if it stalls, we delete it once there is no reason to keep it.
Who else handles it
It travels through a messaging provider, sits in a client records system and lives on a server run by a hosting company, each following our instructions only. We share it beyond them only when legally required.
Automated screening
An abuse filter reviews each submission before anyone on the team reads it. If it wrongly holds back a genuine enquiry and you hear nothing within a few working days, rephrase your message and send it again.
Cookies
No visitor is profiled and no advertising network is present. Any data the browser keeps exists purely so the page works.
Your rights
To see what we hold, correct or erase it, or opt out of further contact, reach us through the enquiry form or WhatsApp. Residents of several US states also have specific statutory rights over their personal information and can use them in the same way.
Security and its limit
We encrypt traffic and restrict access to stored enquiries. Still, no online channel offers full confidentiality, so share sensitive material with that in mind.
Changes
Whenever we revise this policy, the page shows the updated date.
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